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Intercontinental Manila Hotel, Manila
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Key details
About the Hotel
1 Ayala Avenue,
Manila,
Philippines,
Metro Manila
Intercontinental Manila is a modern hotel situated in the heart of Makati City, a prime financial and commercial district. It features elegant architecture and is known for its large outdoor swimming pool, the biggest in Makati. The hotel is located just 0.2 miles from Ayala MRT Station and within close proximity to many cultural and historical landmarks. Being a notable establishment, it attracts both leisure and corporate travelers.
Location
Situated in Makati, Intercontinental Manila is in proximity to major corporate headquarters, embassies, and shopping centers. Guests can easily explore nearby attractions such as the Ayala Museum and the historic walled city of Intramuros. Transportation options are convenient with the hotel located just 0.2 miles from Ayala MRT Station and offering parking facilities for those traveling with their own vehicles.
Rooms
The hotel boasts 338 stylishly appointed rooms that feature air conditioning, large windows, and a flat-screen TV. Each room is equipped with a minibar and tea/coffee making facilities for added convenience. Guests can access exclusive services through the Club InterContinental Lounge, which includes personalized check-in and various complimentary offerings. The marble en suite bathrooms are equipped with bathtubs and hairdryers, ensuring a comfortable stay.
Eat & Drink
Intercontinental Manila offers diverse culinary experiences with its dining facilities that include the Prince Albert Rotisserie, serving gourmet French and Continental cuisine. Guests can also enjoy casual dining at Sol Y Sombra by the poolside. The hotel hosts the Gambrinus bar, which features live music, while the Club Lounge serves complimentary meals such as breakfast and evening cocktails.
Leisure & Business
The hotel offers extensive leisure facilities including a fitness center, outdoor pool, spa, sauna, steam bath, and beauty salon. Business travelers have access to a fully equipped business center and several meeting spaces. Additional services such as laundry, car hire, and a tour desk enhance convenience for all guests staying at the hotel.
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A full breakfast is served and charges are applicable.
A full breakfast is served and charges are applicable.
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Getting around
A list of all available modes of transport
City Center
Manila
4.4
mi
Airports
Ninoy Aquino International (MNL)
5.2
mi
Clark International (CRK)
63.8
mi
Train
Ayala MRT Station1000 ft
Buendia MRT Station3300 ft
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
The breakfast buffet was a delightful experience with fresh fruits, warm pastries, and a made-to-order omelet station that truly made my mornings special.view full review
Relaxing Spa Retreat
I indulged in a rejuvenating massage at the spa, where the calming ambiance and skilled therapists made it a memorable and restful experience.view full review
Excellent Gym Facilities
The gym was well-equipped with brand-new machines and had a great atmosphere, making my workouts enjoyable and energizing.view full review
Cozy Room Decor
The room was beautifully decorated with modern touches, and the comfortable bed ensured I had the best nights' sleep throughout my stay.view full review
General
Non-smoking property
Wi-Fi
Parking
Concierge desk
Wheelchair access
Elevator
Sports & Fitness
Fitness center
Services
Room service
Laundry
Dining
Restaurant
Bar/ Lounge area
Business
Business center
Spa & Leisure
Outdoor swimming pool
Room features
Air conditioning
In-room safe
Media
Television
Telephone
Show more
Location
1 Ayala Avenue,
Manila,
Philippines,
Metro Manila
Map view
1 Ayala Avenue,
Manila,
Philippines,
Metro Manila
City landmarks
Garden
Ayala Triangle Gardens
1.0
mi
Mall
Greenbelt Mall
2700 ft
Museums
Ayala Museum
2600 ft
Monuments and Landmarks
Ninoy Aquino Monument
3200 ft
The Landmark Department Store
2200 ft
Makati Ave Paseo de Roxas
Sultan Kudarat Monument
2800 ft
Market
Salcedo Saturday Market
1.0
mi
Ayala Avenue corner Paseo de Roxas Makati City
Enterprise Center
2900 ft
Greenbelt Park Walkways
Greenbelt Park
3000 ft
Church
Santuario de San Antonio Parish
2600 ft
Museums
The Mind Museum
1.7
mi
Mall
Century City Mall
1.3
mi
Parks
Washington SyCip Park
4900 ft
Cemetery
Manila American Cemetery and Memorial
1.5
mi
Mall
Oakley Greenbelt 3
2400 ft
Mall
Barcino
2200 ft
Mall
Bonifacio High Street
1.5
mi
Parks
Legazpi Active Park
5000 ft
Bonifacio Global City
1.6
mi
Mall
Power Plant Mall
1.8
mi
Ayala Center Legaspi Street
Greenbelt Chapel
1.9
mi
Ayala Ave Ayala Center
Glorietta
1.0
mi
Nearby
Ayala Ave
Ayala Center
1700 ft
Ayala Avenue
Gabriela Silang Monument
2000 ft
Shopping Area
Landmark Makati
1600 ft
Gallery
Michel Yves Art Gallery
500 ft
Mall
Toys"R"Us Glorietta
800 ft
Garden
Makati Garden Club
1500 ft
Ayala Center
Top of the Glo
1000 ft
Urdaneta
2000 ft
Restaurants
Outback Steakhouse
1000 ft
Glorietta 4 Ayala Center Ground Level
Italianis
1100 ft
East Drive 2/F
Mad Mark's Creamery and Good Eats
1100 ft
5 Glorietta 2nd Floor
Hokkaido Ramen Santouka
900 ft
Hotel Dr G4-132 Ground Floor
Tenka Japanese Shabu Shabu
1100 ft
East Drive
Vanilla Cupcake Bakery Glorietta
200 ft
Third Floor
Kichitora of Tokyo
500 ft
Ayala Avenue Ayala Ave
The Burgery
1100 ft
Riverfront Drive G/F
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Great location
Delicious dining options
Small rooms
Noise issues
7.2/10
Very good
Rooms
7.5
Location
8.8
Service
7.7
Dining
7.3
Guest reviews
7.2/10
based on 15 review
8.3
8.3/10based on 263 review
Chris
United Kingdom,
June
2024
8.8/10
My stay at the hotel was delightful. The rooms, although somewhat smallish, were adequate and had all the necessary amenities, including a super king bed and a spacious bathroom. The service was excellent, with staff being very friendly and accommodating. The location was perfect, right in the heart of the shopping and entertainment area. The dining experience was enjoyable, with a Filipino touch. Overall, a great value for money.
Rooms
8.0
The rooms were adequate but smallish, with a super king bed and a spacious bathroom.
Service
9.0
The staff were very friendly and obliging, providing excellent service.
Location
10.0
The hotel's location is fantastic, within a short walk of shopping malls and near the Makati CBD and Greenbelt Entertainment area.
Dining
8.0
The dining experience was great, with a distinctly Filipino feel and attentive staff.
Facilities
9.0
The hotel facilities were top-notch, enhancing the overall experience.
Robin
United States of America,
June
2024
7.4/10
The hotel offers spacious and clean rooms, but the outdated early 2000s decor may not justify the price paid, without the possibility of a refund. The service, while still friendly and helpful, shows signs of aging, like the overall ambiance. On the upside, the location is prime, surrounded by upscale shopping malls in the heart of Makati, although there were some minor disappointments. The dining experience may fall short of expectations, yet there are affordable alternatives nearby. The facilities score well, but improvements could enhance the overall experience.
Rooms
8.0
The rooms, although not the most modern, are usually spacious and clean.
Service
7.0
The service was friendly and genuinely helpful, despite showing signs of aging.
Location
9.0
The hotel is located in the heart of Makati, surrounded by high-end shopping malls.
Dining
6.0
While the dining experience may be a bit disappointing, there are more affordable options nearby.
Facilities
7.0
The facilities are decent and serve their purpose well.
Jim
United Kingdom,
May
2024
8.8/10
My stay at the Intercontinental was delightful. The rooms were very comfortable, and the club level lounge was a fantastic touch. The service provided was pleasant, with attentive staff throughout my stay. The hotel's location is one of its best features, right in front of Glorietta Mall with plenty of dining and shopping options. The dining experience was excellent, although slightly pricey. Overall, a great value for the money spent.
Rooms
9.0
The rooms were immaculately clean, with very comfortable beds and a nice, quiet atmosphere against the Manila traffic.
Service
8.0
The staff was typical Intercontinental-smiley, genuinely helpful, and friendly.
Location
9.0
The hotel's location is one of its greatest assets, perfect for business trips and leisure stays with easy access to Glorietta and Greenbelt.
Dining
9.0
The dining experience was excellent, offering a distinctly Filipino feel. However, the breakfast could be a bit more affordable.
Facilities
9.0
The facilities were top-notch, enhancing the overall stay experience.
Charles
United States of America,
April
2024
7.2/10
The hotel has a great central location near Glorietta and Greenbelt malls, perfect for shopping and dining. The rooms are spacious with a large window but had a foul smell that could be bothersome. The service was friendly, but some staff seemed inexperienced. The dining options were average but on the expensive side. However, the hotel facilities were adequate for a comfortable stay.
Rooms
7.0
The rooms were spacious with a nice large window but had a foul smell of smoke, affecting the overall experience.
Service
6.0
The service was friendly, but some staff lacked experience and motivation.
Location
9.0
The hotel is ideally located near Glorietta and Greenbelt malls, making it convenient for shopping and dining in Makati.
Dining
6.0
The dining options were average in selection and expensive, which could be improved for better value.
Facilities
8.0
The hotel facilities were decent and provided the necessary amenities for a comfortable stay.
Claire
United Kingdom,
April
2024
7.6/10
My stay at the hotel was a mix of positives and negatives. The rooms were good, and I received tremendous help from Yuki, the concierge, in arranging flights to Palawan. However, the room reeked of stale smoke, which was very off-putting. The Executive Suite I stayed in had a spacious bedroom and an average-sized lounge area with 2 toilets and bathrooms.
Rooms
7.0
The rooms were good, and I received tremendous help from Yuki the concierge in arranging flights to Palawan. However, the room reeked of stale smoke, which was very off-putting. The Executive Suite had a spacious bedroom and an average-sized lounge area with 2 toilets and bathrooms.
Service
9.0
The service overall was excellent. The staff were always pleasant and happy to see you. They were great at making sure I had reservations to the best restaurants and re-booking them multiple times when my work schedule conflicted.
Location
8.0
The hotel's location was in the center of Greenbelt and Shoemart, offering the best conveniences for food, shopping, entertainment, and transportation. Being right next to a metro station and directly opposite a series of shopping and cinema complexes was a big plus.
Dining
7.0
The dining experience was quite extensive with a menu selection of freshly prepared hot dishes available. However, it was hard to get a seat for breakfast during peak hours. The price for the dining experience was considered high at nearly $20 USD per person.
Facilities
7.0
The facilities at the hotel were good. However, some improvements could be made to enhance the overall experience.
William
United Kingdom,
February
2024
7.2/10
The hotel's location in the center of Makati is perfect for shopping enthusiasts, surrounded by malls like Glorietta and Greenbelt. Rooms are standard but on the small side, especially noisy when facing the heavy traffic road, making it less worth the money spent. Service was generally good, with genuinely helpful and friendly staff, although some sales staff were poor. The dining experience provided various delicious options, with a nearby restaurant offering a more affordable buffet breakfast. The facilities, while not exceptional, meet basic needs for a comfortable stay.
Rooms
6.0
The rooms are pretty standard but on the small side, with noise issues when facing the road.
Service
7.0
The service was good overall, with genuinely helpful and friendly staff.
Location
8.0
The hotel's location in the shopping area of Makati is convenient and surrounded by popular malls like Glorietta and Greenbelt.
Dining
8.0
The dining options provided many delicious choices, with a nearby affordable buffet breakfast option available.
Facilities
7.0
The facilities meet basic needs for a comfortable stay, but nothing extraordinary.
Great location
Small rooms
Anna
United Kingdom,
February
2024
8.4/10
My stay at the hotel was overall good. The location is exceptional, perfect for both business and leisure travelers. The rooms, although spacious, felt outdated and could use a furniture upgrade. The service was top-notch, with the staff going above and beyond to assist. The dining options were satisfactory but not exceptional.
Rooms
7.0
The rooms were a good size but felt old-fashioned and in need of renovation.
Service
9.0
The service from reception to the room service was excellent, very hospitable and attentive.
Location
10.0
The hotel's location is fantastic, offering easy access to major shopping sites and business complexes nearby.
Dining
8.0
The dining experience was enjoyable with many good choices but nothing extraordinary.
Facilities
8.0
The hotel provides all necessary facilities for a comfortable stay.
Eddie
United States of America,
December
2023
7.4/10
The hotel is in a very convenient location right in the heart of the shopping area in Makati, making it easy to access various malls and enjoy a quiet stay. The rooms, albeit small, were clean, but some had issues like stained carpet and bedding. The service was accommodating and attentive, ensuring our needs were met promptly. The dining options were satisfactory but with limited choices. Overall, a good value for money stay with a great central location.
Rooms
7.0
The rooms were small with some cleanliness issues like stained carpet and bed sheets.
Service
9.0
The service was accommodating and attentive to our needs.
Location
8.0
The hotel is in a very convenient location right in the heart of the shopping area in Makati, making it easy to access various malls and enjoy a quiet stay.
Dining
7.0
The dining options were satisfactory but with limited choices.
Facilities
6.0
The facilities were average with room for improvement.
Norman
United Kingdom,
November
2023
7.8/10
My stay at the hotel was a mixed experience. The rooms were impeccably clean, the bed was super comfortable, and surprisingly quiet despite the Manila traffic; however, they were in dire need of renovation. The service was top-notch, with staff being attentive, friendly, and always striving to make my stay special. The location was a major highlight, being right in the heart of Makati, near popular shopping areas like Glorietta and Landmark, offering everything at my fingertips. The dining had a local touch but lacked variety and seemed a bit overpriced for the options available.
Rooms
7.0
The room was meticulously clean and provided a very comfortable bed, offering a peaceful respite from the bustling city noise. However, the outdated decor signaled the need for urgent renovations.
Service
9.0
The staff's attention to detail and friendly demeanor truly made me feel valued and well taken care of throughout my stay.
Location
10.0
The hotel's location was a standout feature, conveniently situated near Glorietta, Greenbelt, and major shopping areas, providing easy access to entertainment, dining, and transport options.
Dining
6.0
The dining experience, while showcasing a Filipino influence, fell short in terms of variety and seemed somewhat pricey for the limited choices available each day.
Facilities
7.0
The hotel's facilities were adequate, but not exceptional, offering standard amenities for a comfortable stay.
Alan
United Kingdom,
October
2023
8.0/10
I was amazed by the spaciousness and amenities of the room, feeling more like an apartment than a standard hotel room, especially with the private sauna and jacuzzi. However, some aspects looked outdated like the old cathode ray TV and the lack of a shower cubicle. The non-smoking floors added a nice touch to the atmosphere.
Rooms
8.0
The room was faultless, more of an apartment really with a private sauna, jacuzzi, dining room, living room, kitchenette, and a very big bedroom. The non-smoking floors were a plus.
Service
7.0
The staff took care of all my needs and were extremely understanding during my stay. However, the check-in staff lacked a bit of hospitality, making me feel less welcomed.
Location
9.0
The hotel's location is fantastic, being very central to everything I needed. The proximity to the Glorietta and Greenbelt malls made it convenient for shopping and dining options.
Dining
8.0
The dining options were excellent, especially in the Jeepney cafe. The fresh fruits were a nice touch to the breakfast experience. However, the club floor breakfast buffet seemed to offer a better selection compared to the executive lounge.
Facilities
8.0
The facilities provided, including the private sauna, jacuzzi, and dining room, were exceptional. However, some areas looked less renovated, like the old cathode ray TV.
Alice
United States of America,
August
2023
7.4/10
The hotel is located in the heart of Makati, surrounded by high-end malls, making it ideal for shoppers and diners. The rooms, while not the most modern, are spacious and clean for a standard stay. Although the service is generally attentive and friendly, some aspects like unnecessary distractions in workout areas need improvement.
Rooms
7.0
The rooms, though in need of an update, are spacious and kept clean.
Service
7.0
The staff is friendly and attentive, but there are distractions in the workout area that could be bothersome.
Location
9.0
The hotel's location in Makati is excellent for those who enjoy high-end shopping and dining experiences.
Dining
7.0
Dining options are decent, with the highlight being the Jeepney Cafe, but could be improved for a better experience.
Facilities
7.0
The facilities are satisfactory, but some areas like the workout zone need better management.
John
United Kingdom,
July
2023
8.2/10
The hotel is in the heart of Makati, surrounded by high-end malls like Greenbelts and Glorrieta, offering a great location for shopping and relaxation with fantastic live music nearby. The rooms, though not the newest, are adequate for 1-2 persons, similar to upscale European standards but smaller than Asian upscale hotels. The service was very helpful, especially in coordinating storage needs, but there was a surprise wait for the room availability considering the hotel's category. The dining was fantastic overall, but with a pricey breakfast option at $180. The facilities were top-notch, providing a real treat for guests.
Rooms
7.0
The room was small but acceptable for a couple's stay.
Service
8.0
The staff was very helpful and friendly.
Location
9.0
The hotel is centrally located in Makati, with easy access to high-end malls and the vibrant night-life of Green Belt 3.
Dining
8.0
The dining experience was fantastic, except for the pricey $180 breakfast.
Facilities
9.0
The facilities provided a real treat for guests.
Donald
United States of America,
July
2023
6.8/10
The hotel offers a mixed experience, with spacious and well-equipped rooms but falls short on cleanliness standards. The service is a bit inconsistent, but staff members are generally friendly and helpful. The location is excellent for shopping and dining, yet the overall value for money may not fully meet expectations. Dining options are limited but showcase some local flavors. In terms of facilities, there are both positives and negatives to consider.
Rooms
7.0
The room was spacious and well-equipped with luxurious amenities.
Service
6.0
The service, while generally friendly, could be more consistent.
Location
8.0
The hotel's location is great for shopping and dining in the heart of Makati.
Dining
7.0
The dining options, although limited, offer a taste of local cuisine.
Facilities
6.0
The facilities have both positive and negative aspects to consider.
Eric
United Kingdom,
June
2023
8.2/10
My stay at the hotel was a mix of great experiences and a few drawbacks. The rooms were spacious and modern, more like an apartment, but lacked some decoration. The private sauna and jacuzzi were a real treat, and the large clean bedroom was a highlight. The service was overall good, with well-presented staff, though the sales team was not up to par. The central location was fantastic, providing easy access to shopping and dining options. The dining experience was enjoyable, albeit with some room for improvement, and the facilities were top-notch.
Rooms
9.0
The rooms were faultless, more like an apartment, with a private sauna, jacuzzi, and spacious bedroom.
Service
7.0
The service was quite good overall, but the sales staff fell short. The staff reacted promptly to needs like recording cab details, which was reassuring.
Location
9.0
The hotel's best asset is its very central location, with malls nearby and convenient access to shopping and dining options.
Dining
7.0
The dining experience was good enough for breakfast, but there are better options in the area. Consider the small restaurant opposite the hotel for more budget-friendly buffet breakfasts.
Facilities
9.0
The facilities were top-notch, with a convenient source of shopping and dining right at your doorstep.
Caroline
United Kingdom,
May
2023
7.2/10
Staying at the hotel was a mixed experience. The rooms on one of the Club floors were newly renovated and up to standards, making them comfortable and nicely furnished, although a bit dated but clean. However, the hotel staff's professionalism did not quite meet the expectations for this level of hotel.
Rooms
8.0
The room I stayed in on one of the Club floors was newly renovated and up to standards. It was comfortable and nicely furnished but felt a bit dated, yet clean.
Service
7.0
The service provided by Ken Kapulong and the staff was friendly, efficient in a typical Philippine manner, and very helpful. They were less responsive than overseas standards but eventually got things done quite satisfactorily.
Location
7.0
The hotel's location directly across from SM mall and Glorietta mall was convenient for a business stay. While it needs a makeover, the proximity to these key shopping areas in the city center of Manila was a notable advantage.
Dining
7.0
The dining experience, particularly at the Jeepney Coffee Shop, offered a buffet style with a variety of well-stocked and somewhat innovative dishes. The cold dishes stood out, but there were some areas that could be improved.
Facilities
7.0
The hotel's facilities were satisfactory, offering what I would expect from a Holiday Inn in terms of amenities and services. While there is room for enhancement, they met basic needs adequately.